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CARERS of
WEST LOTHIAN
Providing Support, Information and a A Voice for Carers in West Lothian
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Cares of West Lothian Outreach Project
March 2004 Update by Kirsty Archibald-
Outreach
Support Worker
August 2002 saw the start of the Carers Outreach Project. Carers of
West Lothian was awarded 3 year funding from the Community Fund. The
project aims to find 1000 'hidden' Carers and offer them emotional and
practical support, working especially closely with the local GP Practices.
Our first year was mainly spent establishing links with Health Centre,
Hospital, Council and Voluntary Agency Staff.
We have been setting up and manning display stands at various
locations, such as Dedridge Health Centre, The Almondvale Shopping Centre
and St John's Hospital.
Initially the Outreach Project was based at Bangour Village Hospital,
but with the closure of Bangour, staff have moved in to the main Carers
Centre at Strathbrock Partnership Centre, Broxburn. There have been
a couple of staff changes. Gillian Adams left and Annmarie Keast is
now the Outreach Development Worker. Towards the end of April 2004
we will be welcoming Ann Haughie to the team as an additional Carer
Support Worker. Ann previously worked as a Social Worker, and so I
think most of the staff will be eager to 'pick' her brains!
Mail Shots have proved to be the most successful way to target Carers
that we have not previously been in contact with. Working closely
with Health Centre Staff a letter is sent to patients from their GP,
included with the letter is a form for the patient to complete if they are
a Carer and wish information from Carers of West Lothian. The Carer
completes the form and returns it to Carers of West Lothian in a freepost
envelope. Initially we then send the Carer a comprehensive
Information Pack. Once the majority of forms are back we telephone the
Carer to enquire if there is any outstanding issues that they would like
some help with.
Some of the issues that Carers wish to discuss when we telephone range
from bathing needs; accessing funds for equipment, respite issues to just
wanting someone to chat to. A lot of Carers do not require
assistance at the time but find it a comfort to know we are there if
required.
There has been great response from the mail shots. Three that have been
fully completed are Linlithgow Medical Group Practice, Dedridge Health
Centre and Crossroads, targeting different age ranges at each. In
total, the number of Carers identified to date, mainly from mail shots is
426. Discussions are now taking place to have appointment times for
Carers at Dedridge and Linlithgow Health Centres so that Carers can come
into their Health Centres for a chat with staff from Carers of West
Lothian. We will write to all identified Carers when times and dates
have been finalised.
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